Features
Discount Intelligence
Discount Intelligence monitors your discount codes for health, usage patterns, and potential revenue leaks. Keep your promotions effective and prevent discount abuse.
Discount Intelligence
Discount Intelligence monitors your discount codes for health, usage patterns, and potential revenue leaks. Keep your promotions effective and prevent discount abuse.
Overview
Discount codes are powerful for driving sales but can erode margins if not managed properly. Discount Intelligence provides:
- Usage Tracking: Monitor how codes are being used
- Revenue Leak Detection: Find codes that shouldn't be active
- Risk Pattern Identification: Spot potential abuse
- Lifecycle Management: Track from creation to expiration
- Bulk Operations: Manage multiple codes efficiently
Getting Started
Initial Sync
Sync your discounts from Shopify:
- Navigate to Discount Intelligence in the sidebar
- Click Sync Discounts
- Wait for sync to complete
- View your full discount inventory
Dashboard Overview
┌─────────────────────────────────────────────────────────────────┐
│ DISCOUNT INTELLIGENCE DASHBOARD │
│ │
│ ┌──────────┐ ┌──────────┐ ┌──────────┐ ┌──────────┐ │
│ │ Total │ │ Active │ │ Findings │ │ Revenue │ │
│ │ Discounts│ │ │ │ │ │ at Risk │ │
│ │ 127 │ │ 45 │ │ 8 │ │ $2,340 │ │
│ └──────────┘ └──────────┘ └──────────┘ └──────────┘ │
│ │
│ BY TYPE BY STATUS │
│ ├─ Code: 89 ├─ Active: 45 │
│ └─ Automatic: 38 ├─ Scheduled: 12 │
│ ├─ Expired: 65 │
│ └─ Disabled: 5 │
│ │
│ TOP FINDINGS │
│ ⚠ 3 unused codes active > 90 days │
│ ⚠ 2 codes with unusually high usage │
│ ⚠ 3 codes with revenue leak risk │
└─────────────────────────────────────────────────────────────────┘
Discount Types
Code Discounts
Codes that customers enter at checkout:
| Attribute | Description |
|---|---|
| Code | The text customers enter |
| Type | Percentage, fixed amount, free shipping, BOGO |
| Usage Limit | Maximum uses allowed |
| Customer Limit | Uses per customer |
| Minimum Requirement | Minimum order or quantity |
Automatic Discounts
Discounts that apply automatically when conditions are met:
| Attribute | Description |
|---|---|
| Title | Internal name |
| Trigger | Conditions that activate the discount |
| Combinations | Whether it stacks with other discounts |
| Priority | Which discount applies first |
Findings & Alerts
Finding Types
PeerScripts detects these potential issues:
| Finding | Description | Risk Level |
|---|---|---|
| Unused Code | Active code with zero uses | Low |
| Abandoned Code | No uses in 90+ days | Medium |
| High Usage Anomaly | Unexpected spike in usage | High |
| Unlimited Code | No usage limit set | Medium |
| Expired But Used | Used after intended end | High |
| Stacking Risk | Combines for deep discounts | High |
| Wide Distribution | Code shared publicly | High |
Viewing a Finding
┌─────────────────────────────────────────────────────────────────┐
│ FINDING: Abandoned Discount Code │
│ │
│ Severity: MEDIUM Category: Revenue Leak │
│ Code: SUMMER2024 │
│ Type: 20% off all products │
│ │
│ ───────────────────────────────────────────────────────────── │
│ │
│ DESCRIPTION │
│ This discount code has been active for 180 days but hasn't │
│ been used in the last 120 days. It may be forgotten but │
│ could be discovered and shared. │
│ │
│ DETAILS │
│ ├─ Created: July 15, 2024 │
│ ├─ Last Used: August 22, 2024 │
│ ├─ Total Uses: 23 │
│ ├─ Revenue Discounted: $456 │
│ └─ Status: Active (no end date) │
│ │
│ RECOMMENDATION │
│ Consider disabling this code if the promotion has ended, or │
│ set an end date to prevent future use. │
│ │
│ [View in Shopify] [Disable Code] [Dismiss Finding] │
└─────────────────────────────────────────────────────────────────┘
Discount List
Viewing All Discounts
The discount list shows all your codes:
┌─────────────────────────────────────────────────────────────────┐
│ DISCOUNTS [Sync] [+ New] [Bulk] │
│ │
│ Filter: [All Types ▾] [All Status ▾] [Search...] │
│ │
│ ┌───┬──────────────┬─────────┬────────┬────────┬───────────┐ │
│ │ ☐ │ Code/Title │ Type │ Status │ Uses │ Last Used │ │
│ ├───┼──────────────┼─────────┼────────┼────────┼───────────┤ │
│ │ ☐ │ WELCOME10 │ 10% off │ Active │ 1,234 │ Today │ │
│ │ ☐ │ FREESHIP │ Free Sh │ Active │ 567 │ Yesterday │ │
│ │ ☐ │ VIP20 │ 20% off │ Active │ 89 │ 3 days │ │
│ │ ☐ │ SUMMER2024 │ 20% off │ Active │ 23 │ 120 days │ │
│ │ ☐ │ FLASH50 │ 50% off │ Expired│ 456 │ 45 days │ │
│ └───┴──────────────┴─────────┴────────┴────────┴───────────┘ │
│ │
│ Showing 1-5 of 127 [< Prev] [Next >] │
└─────────────────────────────────────────────────────────────────┘
Filtering Options
| Filter | Options |
|---|---|
| Type | Code, Automatic, Percentage, Fixed, Free Shipping |
| Status | Active, Scheduled, Expired, Disabled |
| Usage | Used, Never Used, High Usage, Low Usage |
| Date Range | Created, Last Used |
Discount Details
Individual Discount View
Click any discount to see full details:
┌─────────────────────────────────────────────────────────────────┐
│ DISCOUNT: WELCOME10 │
│ │
│ ┌─────────────────────────────────────────────────────────┐ │
│ │ Type: Percentage (10% off) │ │
│ │ Status: Active │ │
│ │ Created: January 1, 2024 │ │
│ │ Expires: Never │ │
│ └─────────────────────────────────────────────────────────┘ │
│ │
│ USAGE STATISTICS │
│ ├─ Total Uses: 1,234 │
│ ├─ Total Revenue Discounted: $15,670 │
│ ├─ Average Discount Value: $12.70 │
│ └─ Unique Customers: 1,102 │
│ │
│ USAGE TREND (30 Days) │
│ 50 │ ╭╮ │
│ 40 │ ╭╯╰╮ ╭╮ │
│ 30 │╭──╯ ╰───╯╰──╮ │
│ 20 ││ ╰────── │
│ 10 ┤ │
│ └────────────────────── │
│ │
│ SETTINGS │
│ ├─ Usage Limit: Unlimited │
│ ├─ Per Customer: 1 use │
│ ├─ Minimum Purchase: None │
│ ├─ Applies To: All products │
│ └─ Combinations: No other discounts │
│ │
│ [Edit in Shopify] [Disable] [View Orders] │
└─────────────────────────────────────────────────────────────────┘
Bulk Operations
Selecting Multiple Discounts
- Use checkboxes to select discounts
- Or use Select All for current filter
- Click Bulk Actions
Available Bulk Actions
| Action | Description |
|---|---|
| Disable | Deactivate selected codes |
| Delete | Permanently remove codes |
| Export | Download as CSV |
| Set End Date | Add expiration to all |
| Create Tickets | Track for review |
Bulk Job Tracking
Large bulk operations run in the background:
┌─────────────────────────────────────────────────────────────────┐
│ BULK JOB: Disable 45 Discounts │
│ │
│ Status: In Progress │
│ Progress: [████████████████░░░░] 80% │
│ │
│ ├─ Completed: 36 │
│ ├─ Failed: 2 │
│ └─ Remaining: 7 │
│ │
│ Failures: │
│ ├─ VIPONLY: In use by active checkout │
│ └─ PARTNER15: Protected discount │
└─────────────────────────────────────────────────────────────────┘
Revenue Analysis
Revenue at Risk
PeerScripts calculates potential revenue at risk from discount issues:
| Risk Factor | Calculation |
|---|---|
| Unused Active Codes | Potential if discovered × discount value |
| Unlimited Codes | Historical velocity × remaining time |
| Stacking Discounts | Maximum combined discount possible |
| Public Codes | Expected usage based on exposure |
Discount ROI
Track the effectiveness of your discounts:
┌─────────────────────────────────────────────────────────────────┐
│ DISCOUNT ROI ANALYSIS │
│ │
│ Code Orders Revenue Discount Net Revenue │
│ ───────────────────────────────────────────────────────────── │
│ WELCOME10 1,234 $45,600 $4,560 $41,040 │
│ FREESHIP 567 $32,100 $2,835 $29,265 │
│ VIP20 89 $8,900 $1,780 $7,120 │
│ │
│ Analysis: │
│ WELCOME10 has strong conversion with acceptable margin │
│ impact. Consider A/B testing 8% vs 10% for optimization. │
└─────────────────────────────────────────────────────────────────┘
Settings
Detection Settings
Configure how Discount Intelligence monitors your codes:
| Setting | Description | Default |
|---|---|---|
| Unused Threshold | Days before flagging unused | 90 |
| High Usage Alert | % increase to flag | 200% |
| Auto-disable Expired | Disable after expiration | Off |
| Sync Frequency | How often to check Shopify | Daily |
Notification Settings
Configure alerts:
- Email on new high-severity findings
- Dashboard notifications for all findings
- Weekly summary digest
Best Practices
Discount Code Hygiene
- Always set end dates - Prevent forgotten codes
- Use unique codes - Easier to track effectiveness
- Set usage limits - Prevent abuse
- Regular cleanup - Disable old codes monthly
Preventing Revenue Leaks
- Limit public codes - Keep generic codes limited
- Monitor usage patterns - Watch for anomalies
- Restrict stacking - Control discount combinations
- Review findings weekly - Act on alerts promptly
Effective Promotions
- Track ROI - Measure discount effectiveness
- Segment customers - Different codes for different groups
- Test amounts - A/B test discount percentages
- Set clear objectives - New customer vs retention
Troubleshooting
Sync Not Working
- Check Shopify permissions for discount access
- Verify internet connection
- Try manual sync
Missing Discounts
- Discounts may take a few minutes to sync
- Check filter settings
- Ensure discounts exist in Shopify
Incorrect Usage Counts
- Usage data comes from Shopify
- May have slight delay
- Historical data is accurate
Related Features
- Catalog Intelligence - Product pricing analysis
- Store Health - Revenue monitoring
- Action Center - Bulk discount operations